We aim to ship your order within 24 hours (Monday - Friday). If your order is not going to ship in this time frame, we will email you to let you know asap (as may be the case with special order or out of stock items)
HOW LONG WILL IT TAKE TO ARRIVE?
You will have the option to select a shipping method at checkout. Free and inexpensive shipping is usually Canada Post expedited. You can expect your order to arrive within approx. 1-7 days from the day it shipped. You will be notified by email when your order has shipped and given a tracking number to follow. Packages tend to arrive quicker to major cities. Here are some *average delivery time estimates by province. Remember we are located in Calgary, AB so times will fan out from there.
BC: Avg 2-3 days*
AB: Avg 1-2 days*
SK: Avg 2-4 days*
ON: Avg 4-5 days*
QC: Avg 4-6 days*
SPECIAL REQUESTS & URGENT NEEDS
Please note that if a gift needs to be sent urgently, it is advised that you call or email us to ensure we can process your order on time when this method of shipment is desired.
FREE SHIPPING FOR ORDERS OVER $255
Free shipping is within Canada only. Please note: we reserve the right to ask for surcharge if shipping fees exceed $25 (as may happen with exceptionally heavy items, or items shipped a very long distance) - this is rare and we would contact you same day with an option of surcharge or full refund.
PICK UP OPTION
If you choose our Pick up option (for Calgary area residents):
All orders placed with credit cards internationally will be charged in Canadian funds. The purchaser will then receive the accurate amount, in their currency at the most recent exchange rates. This will reflect on their statement.