Checking your order status

Checking Your Order Status

Wondering where your order is in the process? Here's how to check:

Log In to Your Account

1. Visit our website and log in to your account.
2. Click on “Orders” in your account dashboard.
3. Select the order you'd like to track.

At the top of the order page, look for the section titled “Order Status.”
Here, you'll find:

• The current fulfillment status
• The estimated ship date (if applicable)

Need More Information?

If you'd like to know which item(s) might be delaying your shipment:

• Use our Live Chat (available 24/7 with an AI support agent)
• Or email us at orders@birthsuppliescanada.ca

Our support team—or the AI assistant—can help provide updates and options if anything is holding up your order.