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    Online Ordering Instructions

    Ordering & Shipping – Step-by-Step Guide

    Thank you for shopping with Birth Supplies Canada! Here's what to expect when placing your order:

    Placing Your Order

    1. Browse and add items to your shopping cart.

    2. When ready, proceed to Checkout.

    3. Provide your shipping and payment information as prompted.

    4. Submit your order—we’ll take it from there!

    Order Processing & Shipping Timelines

    • Orders are processed Monday to Friday.

    • Most orders ship within 24 hours, but please allow up to 3 business days during busy periods.

    • Weekend orders are prepared for shipment the following Monday.

    Most orders ship the same day if placed early on a weekday.

    Shipping Method & Transit Times

    • During checkout, you can select your preferred shipping method (e.g., Economy, Xpresspost, Priority).

    • The transit timeline begins once your order ships, not from the time you place the order.

    • A shipping confirmation email with tracking will be sent once your package is on its way.

    🕒 Example: If you place an order on Friday afternoon and select Next Day Shipping, your order will ship Monday, and arrive Tuesday.

    Receiving Your Order

    Upon delivery, we recommend:

    • Inspecting your order right away

    • Taking photos of any issues (damaged packaging, incorrect items, etc.)

    • Emailing us at: orders@birthsuppliescanada.ca with photos and a brief description

    We’re here to help resolve any concerns quickly and smoothly!

     

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