International Shipping Policy
By placing an order with Birth Supplies Canada, you confirm and agree to the following:
Importer Responsibility
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I am the importer of record for this order and am responsible for ensuring the product I purchase is lawful to import into my country.
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I understand that Birth Supplies Canada is a Canadian company operating under Health Canada regulations and is not notified of or qualified to interpret regulations in other countries.
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I accept that labeling and packaging comply with Canadian standards, but may not meet other country-specific requirements.
Customs, Duties, and Taxes
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International shipments may be subject to customs inspection, delays, import duties, or refusal by border agencies. Customs in most countries clear within a few days but can occasionally delay your order up to 60 days. This does not qualify your order for cancellation or refunds during this waiting period.
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All customs duties, taxes, tariffs, or other fees assessed are the responsibility of the customer.
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If a shipment is returned to us by customs, we will refund the product value only. Shipping fees and any customs holding fees billed to us are non-refundable.
Currency
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All orders are charged in Canadian funds. Your credit card provider will convert the total to your local currency at the current exchange rate.
Medical Supplies Outside Canada
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While our items have valid medical device licensing for Canada, they may not have equivalent licensing in other countries.
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We recommend purchasing from a supplier within your own country to avoid customs delays or refusal.
High-Risk or Difficult-to-Ship Items
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We reserve the right to cancel orders for products at high risk of damage or non-delivery, including but not limited to liquids such as saline.
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Individual bags of saline are difficult to ship affordably and safely; case quantities are more likely to arrive intact.
